We've been expecting you.

It's rare that you find an automotive repair facility that is advanced in the art of Customer Service. Joel Portnoy is a master at this art. He is beyond fair and hasn't charged me a dime for anything that didn't need to be done. And, in fact, saved me money by not doing a repair someone else told me was required. The fact that this facility is qualified to work on late model Volvo's - which I unfortunately have - is a GOLD MINE find for me. Every repair has been done right the first time and they have a customer for life. I toggle back and forth between Sac and San Jose. I'll trailer my car to this place before I have the thief's at the San Jose shop work on my V70 again!!!

5 star from K. B. on Jun 19, 2012

Just great. Everyone here is super nice. All the reviews here speak the truth. I never leave reviews, but genuinely I want others to understand that this is a place to put your trust in just as I did after reading the reviews, going in, and landing on an amazing place. As someone new to cars and getting them fixed, I was really lucky to meet Joel and his crew who really gained my trust from day one with their service, kindness, humor, and honesty. My first visit, Joel generously spent over an hour explaining and walking me through all my questions big and small. And as a bonus, on both my visits so far he's taught me so much about cars in general telling me it's good to know these things. It's like any young, lost car owner's dream to have a mechanic you can rely on. He is also transparent and wants to work with his customers to get the best, desired results. I really recommend this place. If you're on a hunt for a life-long mechanic and a shop that you can really trust as your local “go-to” - this is the place. You can really drive with pride and relief knowing you have a place to go if your car needs some help without having to worry about dealing with doubts/concerns that sometimes can often linger in the world of car fixing. I'll be coming back for any future car needs. Can't recommend this place enough. Thanks to Joel and his team!

5 star from Eunice Kim on Sep 27, 2021

Sick of being screwed over by mechanics? Sick of wasting money? Sick of being treated like crap by mechanics because you are a woman? WELL look no further. Joel is amazing. I had an issue with my car that another mechanic couldn't properly diagnose and Joel not only figured out the problem within 5 minutes, he fixed the car and had it back to me super quick and at a very reasonable price! My car now drives better than when I bought it used. I am so thankful that I found a mechanic that is honest, fast, and affordable. i highly recommend Carcanix!!

5 star from Suzie Q. on Aug 15, 2013